COVID-19 and uEducateUs support

Our support staff are now working from home due to the Victorian Government Stage 3 COVID-19 restrictions.

During this time, all telephone contact must be initiated by raising a 'Request a callback' support ticket.

All requests for a callback will be directed to the appropriate department or person as soon as possible, while all support tickets will be processed with the speed and efficiency that our customers are accustomed to.

You can still get support during business hours, 8.30am to 5pm monday to friday (excluding public holidays).

Contact us for sales & billing enquiries or for support with our applications.

Request Callback

If you need to speak to someone, rather than raising a support ticket, then request a callback.

You will be called back by the requested person in a timely manner.

Request Callback

Technical Support

Raise a tech support ticket if you're experiencing issues with uConnectUs.

Raise Tech Support Ticket

Sales Support

Raise a sales support ticket to get answers to sales related questions.

Raise Sales Support Ticket

General Enquiry

Ask questions not related to sales and support here.

Make General Enquiry

Application Support

Raise a support ticket to get help using application features.

Raise Help Ticket Knowledge Base

Billing Support

Get help with any billing enquiries.

Raise Billing Support Ticket

Join TeamViewer Session

Click this button if asked to by Technical Support. They'll give you a session code which will allow them to connect to your computer

TeamViewer Session

Request Free Trial

Contact Sales Support to request a free trial using your organisation data. It’s the best way to experience the system.

Free Trial

Give feedback

Give feedback on the website or uConnectUs application. Let us know if you want a support team member to contact you.

Leave Feedback

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